What is an appropriate follow-up step after the initial no?

The appropriate follow-up step after receiving an initial "no" from a client is to try again and break down the price. This approach acknowledges the client's hesitation and offers an opportunity for further discussion. By breaking down the price, you can help the client understand the value of the services you are offering, making it easier for them to see the benefits in relation to the cost. This method can address any concerns they may have about the price and allows you to provide reassurance about the quality and advantages of the services or products.

Engaging in a deeper conversation about the pricing can also open up opportunities to highlight any potential promotions, packages, or financing options that might make the services more appealing. It shows that you value the client’s perspective and are willing to work with them to find a solution that meets their needs.

Other options could inadvertently dismiss the client’s concerns or miss opportunities for further engagement. Leaving the client alone could lead them to lose interest, while offering a free session may undermine the perceived value of your services. Changing the product entirely might not address the client’s concerns regarding the initial offer and could lead to confusion or dissatisfaction. Hence, breaking down the price is a more considerate and strategic approach that fosters communication and trust.